Communication

The contact details of the Team who will have conduct of your file of papers are clearly expressed on the letter which accompanies your welcome pack documentation. You will have been provided with the Team's direct dial telephone, fax and e-mail address for your ease of reference.

Communication is a key element in our being able to provide you with a service of the highest possible standard.

To this extent your Conveyancer will endeavour to answer your telephone calls or written queries as soon as possible. We will endeavour to return any missed telephone calls as soon as practically possible.

It is imperative that you communicate with your Conveyancer direct in relation to key events and transaction time scales. Correspondence with other parties such as Estate Agents, Mortgage Advisors or other persons involved in the conveyancing process can often confuse matters and cause a breakdown in communication/information being shared between us.

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