Online Case Tracking

All of our clients enjoy the benefit of our on line case tracking facility.

Our on line case tracking facility allows you to view the progress of your property transaction and correspond directly with your Conveyancer, 24 hours a day, seven days a week. Your Conveyancer's case management system is linked directly to the on line case tracking facility, providing automatic updates every hour.

Upon receipt of your instruction, your log in details, including your user name and password, will be provided as a part of our welcome pack procedure. In the event that you require additional information or guidance as to the use of the on line case tracking facility, please do not hesitate to contact our New Business Team on 0845 050 0083.

Our agreement with our case tracking IT hosts is that we will pay them a fee of £10 per transaction (inclusive of VAT) in respect of our use of the on line case tracking facility. We confirm that we will pass this disbursement fee on to you at cost price and levy a charge of £10 inclusive of VAT per transaction upon the conclusion of your property transaction.

In the event that you do not wish to utilise our case tracking facilities, please provide us with written confirmation in this respect at the same time as you return your welcome pack documentation to us. We will then waive the on line disbursement fee.

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