It is a legal requirement that you provide us with proof of your identity prior to our being in a position to accept instructions to act on your behalf.
In certain circumstances it may be possible for us to verify your identity by reference to an electronic database facility which will confirm your identity. Should it prove necessary for us to verify your identity in this way an additional fee of £10 inclusive of VAT will be levied as a disbursement in respect of each name that has been verified. This disbursement cost will be payable by you regardless as to whether or not your property transaction proceeds to a successful conclusion.
In the event that it has not been possible for us to verify your identity electronically you will need to provide us with additional documentation and information in this respect.
We will provide you with additional Proof of Identity documentation if necessary. Documentary proof of your identity will need to be ascertained as follows:
One document must contain a photograph and your signature.
The second document must show your address and be less than three months old. In the event that you are unable to attend at our offices in order to prove your identity, you must seek assistance from a person who is regulated under the Money Laundering Regulations 2003 in this respect: An Accountant, High Street Bank Manager, Regulated Financial Advisor or Regulated Estate Agent or Solicitor may be able to assist you in this respect.
In the event that you have already provided another Regulated individual/organisation with Proof of your Identity in relation to your property transaction, it should be possible for you to request that they complete the enclosed Verification of Identity Form for you in this respect.
It may amount to a criminal offence for us to accept your instructions without Proof of your Identity and hence our insistence in this respect. Should you require any additional information in this regard, please do not hesitate to contact us.
“The staff were great. I was very pleased with the service. It was an easy experience and I would recommend your services in the future.”
"What a fantastic service. I was delighted that it only took a month to purchase my property and for two of those weeks I was in hospital. Brilliant service and brilliant staff. Thank you."
Mr Whitehouse
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"We were extremely happy with the service we received from Convey365 and we want your company to act for us for any of our property transactions in the future."
Mr & Mrs Williams
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"You provided an excellent service. We were very glad we chose you as our conveyancers"
Mr and Mrs Karpowicz
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"Convey 365 ensured a quick and trouble-free transaction. We would certainly use your company in the future."
Mr & Mrs Childs
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